BULAWAYO – Powertel Communications, a subsidiary of ZESA Holdings, has started a stakeholder engagement process which seeks to increase business efficiency and competitiveness as an internet access provider.
The engagement meetings, which kicked off Thursday in Bulawayo, will be held countrywide.
Officiating at a launch ceremony attended stakeholders drawn from various sectors of the economy, Industry and Commerce Deputy Minister Raj Modi said there was need for the country to invest in Information and Communication Technology (ICT).
“To ensure optimal business and economic growth, we must advocate for and increase investment into ICT infrastructure to facilitate the rapid absorption of information and provide timely, efficient, and effective customer service,” said Modi.
“The availability of affordable broadband connectivity is a positive development to the business community; hence we must all embrace it.”
ZESA Head of Marketing Manager Prosper Mutswiri said the engagement meeting was essential as it provided a platform to update stakeholders on developments and receive valid feedback on Powertel’s services.
“We held this meeting to engage customers and potential customers on the latest developments Powertel has and to create solid relations with Bulawayo’s key stakeholders.
“We have had a lot of developments over time, especially in the issue of power back-ups that we have rolled across nodes which ensure the reliability of service provision to our customers.
“We have also introduced new services that include managed solutions, and cloud solutions and upgraded our network.
“At the same time, it is important to hear what our customers expect from us,” he said.
Mutswiri said the organisation is rolling out rural datafication to bridge the digital drive.
He added that Powertel has introduced multi-currency options in the ZESA smart prepaid electricity vending system.
Powertel operates an optic fibre backbone network, an optic fibre distribution network, and optic fibre and wireless access networks.
